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FAQ's

 

How long after placing my order can I expect to receive my purchase?
Upon placement of your order, you will be contacted within 24 hours by a member of our sales team. We shall confirm your order and ensure that you receive the highest quality product. Following your approval, we shall ship your order on the same or next business day. You may expect to receive the items ordered within 3-5 days thereafter, unless you opt for expedited shipping.


How many beads will I receive when I order a strand?
Generally, a strand measures 16" in length. 16" is roughly 400mm. To calculate how many beads you may expect to receive, simply divide 400mm by the width of the bead you have purchased. Due to different stringing methods, results may vary. For more detailed information about our product catalog feel free to contact a friendly sales representative at (800) 578.1889.


What can I do with your product?
We wholesale our products to designers, jewelers, and hobbyists who integrate our fine selection of beads and pearls in their creations. For ideas or more information as to what we carry, feel free to contact us at (800) 578.1889.


What is your return policy?
For information about our return policy, please click here.


 

 

 


 
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